FAQs
Every Answer, Crafted with the Same Care as Our Cheese
Are all of your cheeses produced in Wisconsin?
Yes! At Harmony Cheese, we take pride in our Wisconsin roots. All our cheeses are crafted right here in the heart of America's Dairyland, leveraging the rich traditions and high-quality milk that make Wisconsin cheese world-renowned.
How does Harmony Cheese ensure quality throughout its cheese-making process?
Quality is our top priority. We maintain rigorous standards at every step, from sourcing the freshest milk from local farms to our artisan crafting techniques. Our experienced cheesemakers closely monitor each batch, ensuring precise temperature control, aging, and handling. We also conduct thorough testing and adhere to strict food safety protocols to guarantee that every piece of Harmony Cheese meets our exceptional standards.
How can I place an order on your website?
Placing an order is easy! Simply browse our online store, select the cheeses you desire, add them to your cart, and proceed to checkout. You'll be guided through the shipping and payment process, and you'll receive a confirmation email with your order details.
What shipping options do you offer, and how long does delivery typically take?
We offer several shipping options to ensure your cheese arrives in optimal condition. Shipping times vary depending on your location and chosen shipping method. Typically, orders are processed within 1-2 business days, and delivery can take 2-5 business days. We utilize temperature controlled packaging to maintain freshness. Detailed shipping information and estimated delivery times will be provided at checkout.
How should I store my cheese once it arrives to maintain its freshness?
To maintain freshness, wrap your cheese in parchment paper or cheese paper and store it in the refrigerator's crisper drawer. Avoid plastic wrap, as it can trap moisture. For optimal flavor, bring your cheese to room temperature about 30 minutes before serving.
Are your cheeses made using pasteurized milk?
Yes, all of our cheeses are made using pasteurized milk to ensure food safety and consistency.
Can I request custom or private label cheese products?
Yes! We offer custom and private label cheese services for businesses and special events. Please contact our customer support team to discuss your specific needs and explore the possibilities.
Do you offer sample sizes for new customers?
We occasionally offer sample packs or smaller portions of our cheeses. Please check our website or contact customer support for current availability and promotions.
How do I contact customer support if I have questions or issues with my order?
You can reach our friendly customer support team through the Contact Us page on our website, via email at info@harmonycheese.com, or by phone at 715-443-5543. We're here to help with any questions or concerns you may have.
What payment methods are accepted on your website?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as [list any other payment methods such as PayPal, Apple Pay, etc.].
Is there a satisfaction guarantee or return policy for your cheeses?
Your satisfaction is our priority. If you're not completely satisfied with your purchase, please contact us within 3 days of receiving your order. We'll work with you to resolve any issues.